Effective Date: July 22, 2025
Last Updated: July 22, 2025
1. Agreement to Terms
Welcome to Palmer Ribley’s website and services. These Terms of Service (“Terms”) govern your use of my website (https://justpalmer.com/) and any life coaching, career transformation, or related services I provide (collectively, the “Services”).
By accessing or using my Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access my Services.
2. Description of Services
Palmer Ribley provides life coaching, career transformation guidance, and related personal development services. These Services may include:
- One-on-one coaching sessions
- Group coaching programs
- Digital resources and guides
- Workshops and seminars
- Email support and correspondence
These Services are designed to provide guidance, support, and strategies for personal and professional development. They are not a substitute for professional psychological, medical, financial, legal, or other professional advice.
3. Coaching Relationship
Nature of Coaching
Life coaching is a partnership designed to facilitate the creation and development of personal, professional, or business goals and to develop and carry out a strategy for achieving those goals. As your coach, I am not a licensed therapist, counselor, or medical professional.
Client Responsibility
You acknowledge that you are fully responsible for your decisions and actions during and after our coaching relationship. You understand that coaching is not therapy and does not involve the diagnosis or treatment of mental disorders.
No Guarantees
While I am committed to supporting you in achieving your goals, I cannot guarantee specific outcomes. Your success depends on many factors, including your commitment, openness, and follow-through on agreed-upon actions.
4. Use of Website
Acceptable Use
You may use my website for lawful purposes only. You agree not to use the website:
- To violate any applicable laws or regulations
- To infringe upon the rights of others
- To transmit harmful or malicious code
- To attempt unauthorized access to any portion of the website
- To interfere with other users’ enjoyment of the Services
Intellectual Property
All content on my website, including text, graphics, logos, images, audio clips, and software, is my property or the property of my content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without my express written permission.
5. Client Obligations
By engaging my Services, you agree to:
- Provide accurate and complete information
- Attend scheduled sessions on time or provide 24-hour notice for cancellations
- Participate actively and honestly in the coaching process
- Complete agreed-upon actions between sessions
- Respect the confidential nature of our coaching relationship
- Make timely payments for services rendered
6. Fees and Payment
Coaching Fees
Fees for coaching services will be outlined in a separate coaching agreement. All fees are due as specified in our agreement unless other arrangements have been made.
Refund Policy
Due to the nature of coaching services, refunds are generally not provided for completed sessions. Specific refund terms will be outlined in your coaching agreement.
Late Payments
Late payments may result in suspension of services and may accrue interest or late fees as specified in your coaching agreement.
7. Scheduling and Cancellations
Session Scheduling
Coaching sessions will be scheduled at mutually agreed times. I will make reasonable efforts to accommodate your scheduling needs.
Cancellation Policy
- 24-hour notice is required for session cancellations or rescheduling
- Sessions cancelled with less than 24-hour notice may be forfeited
- Repeated cancellations may result in termination of the coaching relationship
My Right to Cancel
I reserve the right to cancel or reschedule sessions due to illness, emergency, or other unforeseen circumstances. I will provide as much notice as possible and work with you to reschedule.
8. Confidentiality
I will maintain the confidentiality of all information shared during our coaching relationship, except:
- When disclosure is required by law
- When there is imminent risk of harm to yourself or others
- When you provide written consent to share specific information
- When discussing your case with professional colleagues for supervision purposes (your identity will remain confidential)
9. Testimonials and Case Studies
From time to time, I may request your permission to use your success story, testimonial, or case study for marketing purposes. Any such use will require your explicit written consent, and you may choose to remain anonymous.
10. Digital Products and Resources
If you purchase or download digital products or resources:
- You receive a personal, non-transferable license to use the materials
- You may not share, sell, or distribute the materials to others
- All sales of digital products are final unless otherwise specified
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, I SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF MY SERVICES.
My total liability to you for any claims arising from or related to these Terms or the Services shall not exceed the amount you have paid me in the six (6) months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Palmer Ribley from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
13. Disclaimers
No Professional Advice
The Services are not intended to provide medical, psychological, financial, legal, or other professional advice. Always seek the advice of qualified professionals for such matters.
No Warranties
The Services are provided “as is” and “as available” without warranties of any kind, either express or implied. I do not warrant that the Services will be uninterrupted, error-free, or completely secure.
14. Termination
Either party may terminate the coaching relationship at any time with written notice. Upon termination:
- You will pay for all services rendered up to the termination date
- Any unused pre-paid sessions may be refunded per the terms of your coaching agreement
- Confidentiality obligations will survive termination
15. Dispute Resolution
Any disputes arising from these Terms or the Services shall first be addressed through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State], United States, without regard to its conflict of law principles.
17. Changes to Terms
I reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the Services after any changes indicates your acceptance of the new Terms.
18. Entire Agreement
These Terms, together with any coaching agreement you sign, constitute the entire agreement between you and Palmer Ribley regarding the use of the Services.
19. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
20. Contact Information
If you have any questions about these Terms, please contact me at:
Palmer Ribley
Email: palmer@palmerribley.com
Website: https://justpalmer.com/
By using my Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.